Impact of COVID-19 on Customer Shopping Experience: A Critical Study with Special Reference to Bhagalpur District

Abstract

Consumers are deeply worried about the effect of COVID-19, each from a fitness and financial perspective. People are responding in a range of approaches and have differing attitudes, behaviours and buying habits. People throughout the globe are afraid as they try to adapt to a new normal. Fear is going for walks excessive as humans ponder what this disaster skill for them, however greater significantly, what it capacity for their households and friends, and society at large. The outbreak has pushed buyers out of their ordinary routines. Consumers are adapting new habits and behaviours that many assume will proceed in the lengthy term. The cause of this lookup paper is to study the effect of Covid-19 pandemic on customer conduct and businesses.

In order to fulfil this reason principal and secondary information has been accumulated and the predominant information is primarily based on a questionnaire amassed the respondents belonging to Bhagalpur district of Bihar and the lookup is descriptive in nature and based totally on the findings the researcher has recommended few measures for the Companies.