Study on Role of Phonepe for Street Vendors in Katriguppe, Bengaluru

Abstract

Digital era has seen various applications which helped mankind in several ways. One among is digital wallets. The e-wallets played a vital role in street vending business. Most of the street vendors are convenient to use e wallets. One among prominent e wallet is Phonepe. This study has focused on the role of phonepe on street vendors in Katriguppe, Bengaluru.  Sample of 20 respondents are taken for this study.  This paper tried to find the impact of phonepe on street vending business.  This study shows that the street vendors are adapted to digital transactions and they are feeling it easy to handle digital wallets. Furthermore, by satisfying customers' preference for cashless transactions, digital payments made possible by PhonePe give vendors more possibilities to close deals. Due to the platform's easy-to-use design and broad usage, street vendors are able to run their businesses more efficiently and properly manage their finances. In general, PhonePe's contribution to the empowerment of street sellers highlights the larger trend towards digital financial inclusion, encouraging stability and economic progress at the grass root level.