The Global Hospitality Industry: Challenges and Effective Leadership in Talent Management

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Dheeraj Sharma

Abstract

Purpose: The goal of this study is to evaluate and examine the current trends and difficulties in the hospitality sector and their influence on human resource development and management in a rapidly changing global setting.


Design/methodology/approach: This article relies on semi-structured interviews with selected Indian hospitality practitioners and secondary research and advice from an HR roundtable of hotel industry professionals to augment its primary qualitative research.


Findings: Host organizations must consider the global environment in which they operate and adapt effectively to change-induced issues. This is now a must for hospitality organizations." The quality and quantity of the workforce employed may be improved via training and development activities and the implementation of appropriate employee engagement and incentive programs.

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