International Journal of HR & Organizational Management Insights & Transformations [ISSN: 2581-642X (online)]

A Literature Review on Employee Retention in Star Category Hotels

Pankaj . — 2024-03-11

The group of individuals that comprise an organization's workforce, business sector, industry, or economy is known as human resources (HR). HR seeks to draw in, inspire, and match workers with ideal roles in hotel industry. One of the biggest challenges facing the hospitality sector is employee retention. With customer service being the cornerstone of the hotel industry, staffs are in the front lines when it comes to reputation, which can make or destroy firms in this sector. Because of this, the function of human resources are crucial for organizations in the hospitality sector.

Poor employment practices are prevalent in the hotel business, as seen by the high employee attrition rate of 73.8% in 2019. A healthy attrition rate, however, is thought to be between 10% and 13%. The success of the Indian hotel sector ultimately depends on the effective management of its workforce, which is a cause for concern.

This study will show to comprehend the employee retention in the hospitality industry& to understand the impact of monetary benefits on employees. The results of the study show that employees place the highest value on implemented HR policies related to training and development, employee security and well-being, performance reviews, and employee appreciation.

Workplace Equity and Equality in the Hotel Industry

Vidit Srivastava — 2024-03-11

Gender disparity can be traced and reflected truly by their presence in different sectors. The backlash that women have to face is not hidden from anyone, today women have achieved new heights in Indian industries. Women have taken the lead and created new standards for men to achieve. When we talk about the hotel industry, the ratio of women has increased in India in a large number when compared to other countries. But when we examine how women engage in a particular country while taking into account its population the ratio still seems to be less. The participation of the employment of women in any sector is mainly due to the legislative and constitutional laws that reserve certain seats. Various studies show that the main barrier to equality is the deep-rooted stereotypes and orthodox mentality. We have come a long way yet need to achieve more to bring equality and equity to the workspace. Under this glorious umbrella of progress lies the ugly truth of inequality in our country, India. The chapter aims to highlight the inequality that women have faced down the ages in the industry and are still fighting against them. Therefore, this is my take to analyze the reasons for inequality in the field of management. It is due to the policy or the work culture of the hotel industry.In every aspect of life, women can be found as leaders. They range from the top executive of a major corporation to the homemaker who manages her household and children. Our nation was constructed with the guidance of powerful women, and we will persist in demolishing barriers and challenging the norm.

Examining the Impact of Human Resource Practices on Organizational Culture in 5-Star Category Hotels of Delhi NCR

Divya . — 2024-03-11

The organizational culture of hotels is greatly impacted by the HR policies used there, and this has a significant impact on the establishments' overall success and long-term viability. The study’s primary objective is to analyze the impact of HR practices on organizational culture. Structured questionnaire was framed to collect data from the employees of 5-star category hotels of Delhi-NCR. Structured questionnaire was framed using Google forms and distributed to respondents using online platforms. Convenience sampling technique were used for the collection of the data. Total of 100 valid responses were found. Descriptive statistics were used for the analysis of the data.The findings of the first objective revealed that top 5 features which are highly influenced by HR practices of the hotels in the order of importance are: The performance evaluation process in our hotel aligns with the values and goals of our organizational culture, HR practices foster a sense of pride and identity among employees with regard to the organizational culture, HR practices actively promote diversity and inclusion within the organizational culture, HR practices effectively address and resolve conflicts to maintain a harmonious organizational culture and The HR practices in our hotel effectively communicate the organizational values and mission. Second objective of the study suggested important measures to professionals of HR department of hotel industry to enhance their organizational culture.

The Global Hospitality Industry: Challenges and Effective Leadership in Talent Management

Dheeraj Sharma — 2024-03-12

Purpose: The goal of this study is to evaluate and examine the current trends and difficulties in the hospitality sector and their influence on human resource development and management in a rapidly changing global setting.

Design/methodology/approach: This article relies on semi-structured interviews with selected Indian hospitality practitioners and secondary research and advice from an HR roundtable of hotel industry professionals to augment its primary qualitative research.

Findings: Host organizations must consider the global environment in which they operate and adapt effectively to change-induced issues. This is now a must for hospitality organizations." The quality and quantity of the workforce employed may be improved via training and development activities and the implementation of appropriate employee engagement and incentive programs.

Reviewing the Impact of Digital Transformation on Human Resource Management (HRM)

Srinivas Kanupuri — 2024-03-12

The advent of digital transformation has triggered a revolutionary reformation in traditional Human Resource (HR) functions within organizations. This abstract explores the multifaceted impact of digital transformation on HR processes, examining how technological advancements reshape recruitment, employee engagement, performance management, and overall workforce dynamics.

This Paper sheds light on the transformative impact of digitalization in the realm of Human Resources. As organizations navigate the complexities of the digital landscape, understanding and adapting to the evolving role of HR in the digital era is crucial for fostering a dynamic, agile, and talent-centric workplace.

Impact of Emerging Technologies on Organizational Structure

Diksha Marwaha — 2024-03-12

The complex ways in which technological innovations reshape traditional organizational structures becomes evident as businesses navigate the rapid pace of technological advancements. This study is crucial in providing insights into the profound influence of emerging technologies, including artificial intelligence, blockchain, and automation, on the fundamental foundations of organizational hierarchies and operational frameworks. Organizations can strategically allocate resources based on a nuanced understanding of how emerging technologies impact different facets of their structure. This optimization is crucial for ensuring that investments in technology yield maximum returns, and that resources are directed towards areas with the highest potential for growth and innovation. The paper aims to investigate how the adoption of new technologies is affecting the organizational culture and the behavior of employees and leaders and to assess the barriers and challenges faced by organizations in adopting and integrating emerging technologies into their structures. The study is descriptive in nature and conducted with the help of secondary data. Research papers, books, journals, newspapers, and continuing academic working papers are the sources of secondary data. The findings suggest that the integration of emerging technologies, notably artificial intelligence and automation, has led to a flattening of traditional organizational hierarchies. This decentralization promotes more agile decision-making processes, fostering adaptability in response to rapid technological changes and market dynamics. The study highlights the transformative impact on communication patterns within organizations, emphasizing the crucial role of collaborative technologies. Insights from this study contribute essential knowledge for organizational leaders seeking to strategically navigate the evolving technological landscape, fostering adaptability, innovation, and sustainable growth in the digital era. The study also implies a strategic imperative for fostering a culture of innovation. With hierarchical structures evolving and communication channels transforming, organizations that encourage creativity and experimentation are more likely to harness the full potential of emerging technologies. The study highlights the need for a holistic approach to organizational transformation. From fostering agility and innovation to strategic workforce planning and cybersecurity measures, organizations that proactively address these implications are better positioned to leverage the benefits of emerging technologies while mitigating potential challenges, ultimately ensuring long-term sustainability and competitiveness.

The Place of Sociology in Higher Education's Organizational Behavior Curriculum-The Situation with Hospitality Management

Arshpreet K Sandhu — 2024-03-12

Nowadays, the focus of university instruction, particularly in management schools, is on developing operational skills and problem-solving abilities as well as short-term productivity improvements and a vocational viewpoint. This is a sign of a diminished capacity for deeper learning, a barrier to the acquisition of competencies in a more integrative and wide sense, and a lack of critical thinking exercises. These are crucial tools to develop in students and aspiring managers since they are particular social actors with the capacity to behave in a long-term, effective, and thoughtful manner in society.

The goal of this study is to critically examine the two possible roles that sociology could play in helping to overcome that impoverishment, specifically within the organizational behavior curriculum. First, imparting knowledge of the social and macro elements that help to understand the structure and behavior of organizations.