INSIGHTS OF ELITE CUSTOMER: USER’S PERSPECTIVE TOWARDS ONLINE BANKING

Abstract

The world is developing; the internet has become one important tool in life. Its proper use can create wonders. Computers and the internet have completely changed the way one handles day to day transactions. The banking industry is one of the fastest sectors realizing the developments and changes in the field of technology innovation. It is a principal procedure which creates and controls the supply of money of a country. Online banking at least to some degree has become the norm for many simple bank transactions. It is easier for the customer to check their accounts, purchase their goods and services, pay their bills and transfer money from one account to the other and maintain a more organized financial life.