USAGE PATTERN OF ONLINE SERVICES AMONG THE VILLAGERS OF JHARKHAND: A STUDY OF PRAGYA KENDRA

Abstract

This paper is based on survey on rural population of Jharkhand state. This paper tried to find out the usage pattern of online services among the villagers of Jharkhand. State government is running several online service centres ‘Pragya Kendra’ in Jharkhand. How a villagers use this service for their betterment? And whether they are satisfied with this service or not, are main objectives of this study. Study reveals that villagers are using this service for various purposes and they are satisfied with services provided by the government.