Creating Value for Home Stay Guests through Experiences

Abstract

Homestay-a specialized budget accommodation option available to travelers was originally focused on fulfillment of basic requirements. With increased competition in the homestay domain, the owners as well as operators have started offering various experiential measures to its customers in order to lure them and to delight them during the stay. These experiences offer good mental, physical relaxation to the guests. These activities are destination specific and help the traveler experience the culture of the place to its fullest. This paper will explore and delve upon some key activities from across the nation and connect its significance for achieving customer delight.