A Literature Review on the Conceptual Framework of Employee Engagement

Abstract

Employee engagement has turn out to be an essential driver for the development of organization. As competition increased employers recognized the prominence of employee to retain and grow in the knowledge economy. The purpose of the article is to give a conceptual framework of employee engagement with regard service industry. As well as to highlight the numerous aspects that drive employee engagement. The article is completely based on review of past literature on employee engagement. A framework was designed bearing in mind employee’s engagement with the task, with team and with the company related variables. Employee involvement as depicted in this study is ideally suited for usage in the organization. Further empirical study should be take on to determine the effect of the suggested framework.