A Study on Tourist Perception and Level of Satisfaction

Abstract

Tourism activities in the Sikkim have started after the merger of the state with the Indian Union. The tourism industry in the Sikkim is in its infancy stage. The main of this research was to find out the tourist satisfaction with regard to the quality of the facilities and services provided in Sikkim. Both primary and secondary data has been used to get information about the status of rural tourism Sikkim. Primary data was collected through field survey and personal observation. Secondary data was collected through the research paper, government report and web sources. Data has been analyzed by using various methods and techniques and presented in the form of map works, diagrams, pie charts, etc. From the analysis of data, it was found that the majority of tourists are satisfied with the behavior of the host population but the services provided over there are not up to the mark.